At Assembly, our mission is to find the change that fuels growth. We apply this principle to the work we do with our clients and to how we engage with our people. We’re a modern global agency bringing together media, data, technology and talent to make brands perform.

Our business is purpose driven. In March 2022, we were named Ad Age’s first ever Purpose-Led Agency of the Year, recognised for our mission to leave the world better than we found it. This year we became B Corp certified, the result of a two-year journey. We’re proud to have created a culture where diversity of thought, experience, and background are valued, within an environment that fosters continuous learning, adaptability, and a shared passion for meaningful impact.

When you join Assembly, you become part of an award-winning global community of digitally led experts, home to 1,500 talented people across 25 offices globally. Together we create unique data, technology and media solutions that enable faster and smarter problem solving within an inspired, collaborative workplace.

Assembly is poised for its next chapter of growth. We’re a meritocratic, high-performance business with a progressive outlook and a growth mindset in all that we do. To realise our potential we need some new skills and thinking.

The core DNA of Assembly lies in digital performance marketing. New and existing clients are asking us to extend this expertise across all media, connecting traditional channels with digital methods of execution, measurement and automation. We were born the right way to do this – we’re building out from a leading digital and technology capability and adding the rest, rather than trying to reverse engineer a legacy business into a more modern version of itself. At Assembly we ask our people to embody three core values:

Show Up: actively contribute to a space of personal and collective growth

Make Change: embrace obstacles as opportunities, taking intentional steps to drive positive change

Win Well: approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination.

We look forward to meeting you and to discussing how we can grow together.

The Business Director owns the client relationship day-to-day at the highest level below Client Partner. They bring coherence across multi-market activity, steer the strategic agenda, and ensure that every aspect of delivery meets luxury-sector expectations for quality, precision and brand guardianship. They balance strategic counsel with operational discipline and have proven experience building high-performance teams that deliver consistently. 

Client Leadership & Senior Stewardship

• Act as the senior day-to-day owner of the client relationship, trusted by director-level and VP-level stakeholders. 

• Lead strategic conversations, challenge thinking, and provide counsel that drives better decision-making. 

• Translate client goals into a clear multi-market plan that aligns brand-building with commercial outcomes. 

• Maintain a deep understanding of luxury category dynamics, audiences, retail landscapes and competitive signals. 
• Ensure that Assembly shows up with polish, precision, and a coherent narrative across every touchpoint.

Commercial Ownership

• Own revenue, forecasting, scope definitions and profitability for the account. 

• Manage commercials with maturity: pressure-test scopes, ensure clarity of remit and prevent scope creep. 

• Model financial discipline across pacing, staffing models, investment planning and resource allocation. 
• Identify growth opportunities that are grounded in client need and Assembly capability.

Operational Excellence Across Markets

• Ensure markets operate with clarity, consistency and high-quality execution 

• Set standards for QA, briefing, reporting, planning cycles and cross-functional integration. 

• Diagnose issues early and implement corrective action with a firm but collaborative approach. 

• Ensure teams meet deadlines, communicate accurately and operate from shared ways of working. 

Leadership of Multi-Disciplinary Teams

• Lead and inspire a cross-functional team spanning data, analytics, social, search and programmatic  

• Provide direction that simplifies complexity and helps teams prioritise what matters. 

• Coach future leaders: give structured feedback, strengthen strategic confidence and refine client craft skills. 
• Build a culture of accountability, excellence and proactive problem-solving. 

Integrated Strategy & Product Adoption

• Partner with strategy, analytics and activation leads to create integrated thinking rooted in insight and evidence. 

• Drive adoption of Assembly’s proprietary tools, measurement products and data capabilities. 
• Elevate the sophistication of planning and reporting, bringing rigour to measurement and business impact. 

Growth & Reputation Building

• Lead identification and shaping of organic growth opportunities across markets, channels and strategic programmes. 

• Partner with Client Partner on key pitches, workstreams and senior relationship expansion. 

• Role-model the quality, discipline and client experience expected of Assembly leadership. 

• Contribute to thought leadership and POVs that enhance Assembly’s standing in the luxury category. 

• Significant senior-level agency experience, ideally with multi-market luxury or premium brand exposure. 

• Proven stewardship of major accounts, acting as the senior owner of client relationships. 

• Strategic capability: able to frame problems, guide direction and elevate the quality of thinking. 

• Commercial fluency: forecasting, scopes, profitability, pricing, and contract management. 

• Operational discipline: experience running complex teams, processes and delivery structures. 

• Leadership presence: confident, polished, able to command a room and influence senior stakeholders. 

• Excellence in communication: clarity, conciseness and the ability to simplify complexity. 

• High standards and constructive challenge, combined with empathy and a collaborative approach. 

• Alignment with Assembly’s purpose, values and B Corp principles. 

Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.